Tanbin Jahan
Uttara,Bangladesh
Summary
To build up my professional career as a successful and dynamic banker characterized by enthusiasm, vision. innovation and excellent inter-personal relationship.
Overview
13
13
years of professional experience
8029
8029
years of post-secondary education
1
1
Certification
Work History
First assistant vice president
United Commercial Bank
Dhaka, Bangladesh
01.2024 - Current
- Assisted branch manager with daily operational tasks and customer service inquiries.
- Coordinated schedules and meetings for senior management and staff members.
- Streamlined communication between departments to enhance workflow efficiency.
- Managed customer accounts and resolved issues to ensure satisfaction.
- Trained new staff on bank policies, procedures, and software systems.
- Facilitated training sessions on compliance regulations for team members.
- Maintained accurate records of transactions and customer interactions in the system.
- Performed bank reconciliations on a regular basis.
- Identified opportunities for process improvements within the Accounting department as well as across departments.
- Coordinated with multiple departments throughout the organization to ensure accurate financial data is captured accurately in the system.
- Resolved customer inquiries promptly while providing excellent customer service.
Executive Officer and Manager
Prime Bank Limited
07.2017 - Current
- Executive Officer and Manager (from 01.07.2017 to till now)
Manager (Executive Officer), Foreign Trade, Uttara Branch, Dhaka
Prime Bank Ltd.
Uttara Model Town, Dhaka, Bangladesh
04.2016 - Current
- As a trade desk officer of branch in a centralized bank I am offering day to day customer service of the following area:
- Remittance through Electronic fund transfer(SWIFT) of six non AD branch and one AD branch.
- Opening and maintenance of student file
- Wage earner bond sell and claim of interest
- All type of FC account opening & giving all type of transactional support for them.
- Buying House LC transfer.
- All type of support for Buying House
- All type of local and foreign correspondence through swift
- Issuing DD as per the requirement of client
- Dollar endorsement
- All type of reporting related to my work to Bangladesh Bank
Assistant Vice President
United Commercial Bank
Dhaka, Bangladesh
01.2021 - 12.2023
- Led strategic initiatives to enhance customer service and operational efficiency.
- Collaborated with teams to develop policies and procedures for compliance.
- Managed risk assessments to ensure regulatory adherence across departments.
Senior Executive Officer
United Commercial Bank
Dhaka, Bangladesh
09.2018 - 01.2021
- Led strategic initiatives to enhance customer engagement and service delivery.
- Contributed for operational efficiency across multiple banking departments.
- Contributed and implemented policies to ensure regulatory compliance and risk management.
- Engaged with all the activities related with Foreign Export.
Senior Officer and Assistant Manager
Prime Bank Limited
02.2014 - 06.2017
- Senior Officer and Assistant Manager (from 10.02.2014 to 30.06.2017)
Foreign Export Department
Bangladesh Bank
01.2014 - 04.2016
- Being a part of the Export Department I was assigned to multifunctional responsibilities. The responsibilities include Realization of export proceeds, making buying house payment, send document for collection, purchase of foreign bills which have been sent for collection, reporting it to the Bangladesh bank online monitoring system, monthly oracle reporting, making regular correspondence with the customers as well as the internal and external regulators and many more.
Management Trainee
Prime Bank Limited
02.2013 - 02.2014
- Management Trainee (from 10.02.2013 to 09.02.2014)
Management Trainee
TSD
02.2013 - 02.2014
- During the probation period as Management Trainee, I had the opportunity to work in Mouchak Branch (6 months), Uttara Branch (2 weeks), Islamic Banking Branch (1month), Operation Division (2 weeks), CRM division (2 weeks), Retail Banking Division (2 weeks), SME division (2 weeks) and finally posted in TSD.
Education
Certified Documentary Credit Specialist
The London Institute of Banking And Finance
01.2017 - 10.2017
Masters in Bank Management -
Bangladesh Institute of Bank Management
B.B.A - Finance
Stamford University
H.S.C -
Adamjee Cantonment College
Dhaka, BangladeshS.S.C -
Civil Aviation High School
Dhaka, BangladeshSkills
- Microsoft Office
- MS Excel
- MS Word
- MS PowerPoint
- E-mailing
- Verbal Communication
- Written Communication
- Business Correspondence
- Report Writing
- Business Letter Writing
- Multimedia Presentations
- Fluent in Hindi
Certification
Certified Documentary Credit Specialist (CDCS), 04/01/17
Attitude
Professional and Sincere
References
- Md. Shahadat Hossain, Executive Vice President, Prime Bank Limited, 01755-645477, shahadat.hossain@primebank.com
- Md. Abdullah AI Masum, Deputy Director, Bangladesh Bank, 01765-191891, abdullah.masum@bb.org.bd
Hobbies and Interests
- Visiting new places to learn about and enjoy different cultures
- Roaming around both inside and out of the country
- Travelling
- Cooking
- Reading
Training
- Foundation Training Course, Prime Bank Ltd, 30 Days
- International Trade Payment & Finance, Prime Bank Ltd, 07 Days
- Foreign Remittance, Prime Bank Ltd, 02 Days
- International Trade Finance, Prime Bank Ltd, 07 Days
- Credit Risk Grading, Prime Bank Ltd, 02 Days
- IT Audit & Security and Prevention of Fraud in Banking, Prime Bank Ltd, 01 Day
- Online Foreign Exchange Transactions Reporting, Bangladesh Bank, 02 Days
- Online Foreign Exchange Transactions Reporting, Prime Bank Ltd, 01 Day
- Time & Stress Management, Optima HR Solutions, 01 Day
Communication Skills
Excellent in verbal and written, Excellent in verbal and written, Fluent in speaking
Personal Information
- Father's Name: Tazul Islam
- Mother's Name: Zahanar Islam
- Date of Birth: 01/31/87
Languages
English
Advanced
C1
Timeline
First assistant vice president
United Commercial Bank
01.2024 - Current
Assistant Vice President
United Commercial Bank
01.2021 - 12.2023
Senior Executive Officer
United Commercial Bank
09.2018 - 01.2021
Executive Officer and Manager
Prime Bank Limited
07.2017 - Current
Certified Documentary Credit Specialist
The London Institute of Banking And Finance
01.2017 - 10.2017
Manager (Executive Officer), Foreign Trade, Uttara Branch, Dhaka
Prime Bank Ltd.
04.2016 - Current
Senior Officer and Assistant Manager
Prime Bank Limited
02.2014 - 06.2017
Foreign Export Department
Bangladesh Bank
01.2014 - 04.2016
Management Trainee
Prime Bank Limited
02.2013 - 02.2014
Management Trainee
TSD
02.2013 - 02.2014
Masters in Bank Management -
Bangladesh Institute of Bank Management
B.B.A - Finance
Stamford University
H.S.C -
Adamjee Cantonment College
S.S.C -
Civil Aviation High School