Tanbin Harun Al Rashid
Dhaka
Summary
Adept Cloud Solution Specialist with a proven track record at DeshCyber Limited, enhancing operational efficiency and customer satisfaction through innovative cloud solutions and comprehensive client consultations. Excelled in teamwork and creative problem-solving, significantly contributing to software development planning and client relationship management. Skilled in Microsoft Windows and Office, alongside a keen attention to detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cloud Solution Specialist
DeshCyber Limited
Dhaka
09.2022 - Current
- Provided comprehensive consultation services to clients in order to align their business goals with both operational efficiency and customer satisfaction. Conducted thorough training sessions while offering ongoing support on cloud solutions.
- Researched and identified market trends while considering potential technical limitations to optimize planning for new software development.
- Determined and inspected requirements for software applications and operating systems.
- Recorded comprehensive logs of software releases and fixes for enhanced traceability.
Business Development
DeshCloud, Inc
Dhaka
09.2021 - 08.2022
- Leveraged innovative approaches to attract new clients and oversee the sales process.
- Assisted in risk management efforts by working closely with senior team members.
- Identifying and researching opportunities that come up in new and existing markets.
- Crafted engaging pitches and presentations for prospective clients.
- Facilitated a cohesive business culture by combining team efforts.
- Engaging in communication with clients to ascertain their needs and propose effective problem-solving strategies.
Education
Bachelor of Science - B.Sc.Computer Engineering
Independent University, Bangladesh
Dhaka, Bangladesh03.2021
GED -
Academia
Dhaka, Bangladesh08.2015
High School Diploma -
Bangladesh International School Dammam, KSA
Dammam,Saudi Arabia01.2013
Skills
- Product Knowledge
- Customer Relationship Management
- Creative solutions
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Microsoft Windows and Office
Certification
- Digital Forensics Essentials (DFE)
- Ethical Hacking Essentials (EHE)
- Ethical Hacking
Timeline
Cloud Solution Specialist
DeshCyber Limited
09.2022 - Current
Business Development
DeshCloud, Inc
09.2021 - 08.2022
Bachelor of Science - B.Sc.Computer Engineering
Independent University, Bangladesh
GED -
Academia
High School Diploma -
Bangladesh International School Dammam, KSA