Tanjina Kabir
35/1/1, East Bashaboo, Dhaka
Summary
Dedicated Credit Officer knowledgeable about assessing financial documents, organizing applications, and providing recommendations for approval or disapproval. Meticulously organized and systematic with strong judgment and critical thinking skills. Looking for a permanent role with room for career growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Credit Officer(Relationship Officer)
United Commercial BANK
DHAKA
07.2022 - Current
- Reviewed loan applications to assess creditworthiness and risk factors.
- Timely and accurate submission of credit applications (new, existing, and others).
- Conducted client interviews to gather necessary documentation and clarify information.
- Monitored loan portfolios for compliance with internal policies and regulations.
- Provide guidance to clients on improving credit profiles for maintaining strong relationships with clients, especially for high-value loans.
- Manage loan restructuring or recovery efforts for non-performing loans.
- Completing the documentation process for loan disbursement.
- Collaborated cross-functionally with sales, management, and other departments to maintain effective operations.
Customer Service Officer
United Commercial Bank
Dhaka
07.2022 - 12.2022
- Assisted customers with account inquiries and transaction issues.
- Resolved customer complaints through effective communication and problem-solving.
- Collaborated with team members to enhance service delivery processes.
- Managed daily operations of the Customer Service Department.
- Contacted customers about potential service upgrades, new services and account changes.
Education
MBA - Master Bachelor of Business Administration- HRM
East West University
Dhaka01-2024
BBA - Bachelor of Business Administration- HRM
East West University
01-2022
Higher Secondary Certificate-Business Studies
Ideal Scholl & College
Dhaka01-2017
Secondary School Certificate- Business Studies
Ideal Scholl & College
Ideal Scholl & College01-2015
Skills
- Regulatory compliance
- Customer relationship management
- Cross-functional collaboration
- Service delivery enhancement
Certification
- Student Leadership Development Workshops; Powered By U.S Embassy.
- Manage Human Resource; Coursera, Online Based Training. September 2020 Scored:
- Strategic Human Resource Management; Powered By Bangladesh Skill Bank.
- 21st Century’s Employability Skills Course; Powered By Wadhwani Foundation
Languages
Bengali
First Language
English
Beginner
A1
Reference
Kazi Raufuzzaman
Additonal Director
Bangladesh Bank
Cell: 01913696168
Email: kazi.raufuzzaman@bb.org.bd
Reference
Kazi Mahfuza Sultana
Senior Officer
IFIC Bank Limited
Principle Branch,
Cell: 01729096856
Timeline
Credit Officer(Relationship Officer)
United Commercial BANK
07.2022 - Current
Customer Service Officer
United Commercial Bank
07.2022 - 12.2022
MBA - Master Bachelor of Business Administration- HRM
East West University
BBA - Bachelor of Business Administration- HRM
East West University
Higher Secondary Certificate-Business Studies
Ideal Scholl & College
Secondary School Certificate- Business Studies
Ideal Scholl & College
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