Tanjuma Haque Douty
South Fullar Road ( Dhaka University Residential Area)
Summary
Proven track record in driving company success through effective problem-solving and collaboration. Extensive experience across multiple domains, demonstrating adaptability and a commitment to continuous learning. Strong ability to work within team environments to achieve shared goals.
Overview
7
7
years of professional experience
Work History
Officer (Counseling & Admission)
Daffodil international Professional Training Institute
06.2023 - Current
- Facilitated exploration of IT careers for students while providing insights on industry trends.
- Administered emotional and academic support, guiding prospective students through application processes.
- Verified documents and communicated admission criteria to ensure compliance with standards.
- Managed class attendance and maintained student records for the Students Affairs department.
- Updated central database to enhance data accuracy and accessibility.
- Collaborated with Account department to streamline dues collection processes.
- Assisted Promotion Team with marketing initiatives to boost outreach efforts.
Admission Officer
National Institute of Design
11.2022 - 05.2023
- Assisted in the development and implementation of admissions policies and procedures.
- Utilized social media outlets to communicate information about upcoming deadlines and requirements for applying.
- Analyzed student academic records to determine eligibility for admission to college or university programs.
- Prepared reports summarizing admissions data such as number of applicants accepted, denied, waitlisted by gender, ethnicity, country of origin.
Team Leader
Genuity Systems Limited
06.2022 - 10.2022
- I assist team members with customer service, maintain group collaboration, update daily customer requests, solve customer support issues, provide daily grooming and briefings, and manage team work schedules.
Sales Associate
Brac Aarong
06.2018 - 07.2020
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
Education
Masters of Social Sciences (MSS) - Social Work
Mohammadpur Kendriya College
National University 03-2024
Bachelor of Social Sciences (BSS) - Social Work
Mohammadpur Kendriya College
National University 07-2022
Higher Secondary Certificate (HSC) - Humanities
Mohammadpur Kendriya College
Dhaka Bored 06-2016
Secondary School Certificate (SSC) - Humanities
Ayesha-Obaid Girls High School
Chittagong Board 01.2016
Skills
- Digital marketing
- Market research
- Data analysis
- Work coordination
- Project management
- Teamwork
- Effective communication
- Student advising and admissions processing
- Policy development
- Process analysis
- Business ethics
- Program evaluation
- Marketing initiatives
Training
- Advance Excel & Data Visualization using Ms. Power BI, Advance Excel & Power BI, DIPTI
- The art of effective Time management, Time management, guedu
- Leadership Qualities Boss Vs Leader, Leadership, guedu
- ChatGPT Basis Usage and prospect, ChatGPT, guedu
- Professional Back-office Services, PBS, BACCO
- Customer Relationship Management, Customer's Relationship, BRAC Aarong
- Gender Justice Diversity Program, Gender Justice, BRAC
- Visual Merchandising, Visual Merchandising, BRAC Aarong
- Audit training, Audit training, BRAC Aarong
References
- Md. Abur Razzaque, Head of Department Chairman, Department of Social Work, Mohammadpur Central University, 01914736173
- Mohammad Atique Rahman, Assistant Professor, Department of International Relations, University of Dhaka, 01711043784, atique@du.ac.bd
Internship Qualification
Department of social science. Hospital social services., Ispahani Islamia Eye Institute Hospital., Farmgate, Dhaka, 09/20/21, 12/21/21
Timeline
Officer (Counseling & Admission)
Daffodil international Professional Training Institute
06.2023 - Current
Admission Officer
National Institute of Design
11.2022 - 05.2023
Team Leader
Genuity Systems Limited
06.2022 - 10.2022
Sales Associate
Brac Aarong
06.2018 - 07.2020
Masters of Social Sciences (MSS) - Social Work
Mohammadpur Kendriya College
Bachelor of Social Sciences (BSS) - Social Work
Mohammadpur Kendriya College
Higher Secondary Certificate (HSC) - Humanities
Mohammadpur Kendriya College
Secondary School Certificate (SSC) - Humanities
Ayesha-Obaid Girls High School
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