Tanvir Tanjum Nafis
Operations Associate
Summary
Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills.
Overview
1
1
year of professional experience
Work History
Operations Associate
Mr. J M Mufrad Habib Abir
07.2023 - Current
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Improved operational efficiency by implementing new processes and streamlining existing workflows.
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
Education
Bachelor of Science - Computer Science
American International University Bangladesh
Dhaka, Bangladesh 04.2001 -
HSC - Science
Ideal College
Dhanmondi, Bangladesh 04.2001 -
SSC - Science
Police Line Secondary School
Barguna 04.2001 -
Skills
Operations Management
Timeline
Operations Associate
Mr. J M Mufrad Habib Abir
07.2023 - Current
Bachelor of Science - Computer Science
American International University Bangladesh
04.2001 -
HSC - Science
Ideal College
04.2001 -
SSC - Science
Police Line Secondary School
04.2001 -
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