Tariful Islam
House: 51/J, Apt: A8, Road: 4, Block: D, Bashundhara R/A, Dhaka
Summary
Experienced with healthcare management, focusing on improving patient care and operational efficiency. Utilizes strategic planning and team coordination to achieve organizational goals. Track record of implementing effective healthcare policies and enhancing service quality.
Overview
7
7
years of professional experience
Work History
Manager, Referrals and Lead Management
C and T Home Care LLC.
10.2018 - Current
- Oversee the performance and workflow of the Referrals and Lead Management department.
- Supervise employees to ensure accurate and timely completion of tasks related to patient enrollment and referral processing.
- Maintain professional relationships with insurance companies and healthcare partners to streamline patient services.
- Review and distribute new patient leads to case managers based on eligibility, language, and care needs.
- Ensure timely submission of referrals to insurance companies according to patient requirements.
- Monitor and track the enrollment process, from intake to service authorization.
- Identify and resolve barriers to patient enrollment, such as Medicaid restrictions or missing documentation.
- Support case managers and coordinators in resolving patient-related issues and maintaining service continuity.
- Develop strategies to improve communication, efficiency, and patient satisfaction within the department.
- Ensure compliance with company policies, state regulations, and insurance requirements.
- Prepare and present reports on referral and enrollment activity to senior management.
Education
BBA - Human Resources Management
Atish Dipankar University of Science & Technology
Dhaka01-2019
Higher Secondary Certificate Examination - Business Studies
B.A.F. Shaheen College, Tejgaon.
Dhaka07-2012
Secondary School Certificate Examination - Business Studies
I.E.S. School
Dhaka05-2010
Skills
- Customer service
- Interpersonal relations
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Staff management
- Project management
- Business development
- Multitasking
- Attention to detail
- Excellent communication
- Computer Skills
- MS office
- Microsoft 365
Languages
English
Full Professional
Timeline
Manager, Referrals and Lead Management
C and T Home Care LLC.
10.2018 - Current
BBA - Human Resources Management
Atish Dipankar University of Science & Technology
Higher Secondary Certificate Examination - Business Studies
B.A.F. Shaheen College, Tejgaon.
Secondary School Certificate Examination - Business Studies
I.E.S. School
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