Tariq Saiful Islam
Customer Service Officer(Back Office)
H/41, R/20, Nikunja-2, Khilkhet, Dhaka.
Summary
- I have experience in BPO sector more over three years. I have also experience in teaching profession.
- I worked as an Executive of Digital Adops of Service Engine Ltd. since 2022-2023. (a renowned BPO company).
- I worked as a Content Moderator in Genex in Netstar process from August, 2023 to July 2024.Now I am working as a CSO in Digi process in Genex Infosys PLC from August, 2024. I did train in Genex on Professional Customer Service (PCS) of SEIP BACCO under Finance Ministry along with WASDA of New Zealand from Nov,2020-March, 2021. I have worked in BAT & GP process as a CSO there also.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Customer Service Officer
Genex Infosys PLC.
Nikunja-2, Khilkhet, Dhaka.
08.2024 - Current
- Now I am working as a Customer Service Officer (Back Office) in Digi process in Genex Infosys PLC. from August, 2024. It provides mobile network portability in Malaysia. I work in back office project of MNP here.
Content Moderator
Genex Infosys PLC.
Nikunja-2, Khilkhet, Dhaka.
08.2023 - 07.2024
- I worked as a Content Moderator in Genex in Netstar process. It enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
Executive Officer
Service Engine Ltd.
Abbas Garden, Mohakhali, Dhaka.
01.2022 - 01.2023
- I worked as an Executive of Digital Adops of Service Engine Ltd. since 2022-2023. (a renowned BPO company). Handled digital advertising in USA. My role was to work in digital advertising platform.
Education
Bachelor of Science - Computer Science & Engineering.
Institute of Science Trade & Technology.
Mirpur-13, Dhaka, Bangladesh. 04.2014 - 01.2018
Bachelor of Science - Computer Science & Engineering.
Institute of Science Trade & Technology.
Mirpur-13, Dhaka, Bangladesh. 04.2014 - 01.2018
Bachelor of Science - Computer Science & Engineering.
Institute of Science Trade & Technology.
Mirpur-13, Dhaka, Bangladesh. 04.2014 - 01.2018
Higher Secondary -
Hamidpur AL-Hera College
Jessore, Bangladesh 01.2012 - 01.2013
Secondary School Certificate -
Jashore Zilla School
Jessore, Bangladesh 01.2010 - 01.2011
Skills
Strong motivation
Commitment to work
Teamwork
Communication skills
Presentation skills
Programming languages: C
Programming languages: C
Personal Information
- Father's Name: Md. Nurul Islam (Retd. Teacher)
- Mother's Name: Late Taslima Begum
- Blood Group: O+
- Date of Birth: 08/19/1996
- Gender: Male
- Nationality: Bangladeshi
- Marital Status: Unmarried
- Religion: Islam
- Parmanent Address : 142/A, Nilgonj Tatipara, Narail Road, Jashore.
Personal Interests:
I would like to biking motorcycle. I also love traveling in ocean and hills.
Additional Information
Name: Abdus Sukur
Senior Principal Officer (Retd)
Sonali Bank Limited
Jashore Corporate Branch.
Contact no: 01718638994
Name: Sk Imran
Police Officer at Dhaka Metropolitan
Police – (DMP)
Contact no: 01843066727
Timeline
Customer Service Officer
Genex Infosys PLC.
08.2024 - Current
Content Moderator
Genex Infosys PLC.
08.2023 - 07.2024
Executive Officer
Service Engine Ltd.
01.2022 - 01.2023
Bachelor of Science - Computer Science & Engineering.
Institute of Science Trade & Technology.
04.2014 - 01.2018
Bachelor of Science - Computer Science & Engineering.
Institute of Science Trade & Technology.
04.2014 - 01.2018
Bachelor of Science - Computer Science & Engineering.
Institute of Science Trade & Technology.
04.2014 - 01.2018
Higher Secondary -
Hamidpur AL-Hera College
01.2012 - 01.2013
Secondary School Certificate -
Jashore Zilla School
01.2010 - 01.2011