Tariq Saiful Islam
Customer Service Officer(Back Office)
H/41, R/20, Nikunja-2, Khilkhet, Dhaka.
Summary
- I have experience in BPO sector more over three years. I have also experience in teaching profession.
- I worked as an Executive of Digital Adops of Service Engine Ltd. since 2022-2023. (a renowned BPO company).
- I worked as a Content Moderator in Genex in Netstar process from August, 2023 to July 2024.Now I am working as a CSO in Digi process in Genex Infosys PLC from August, 2024. I did train in Genex on Professional Customer Service (PCS) of SEIP BACCO under Finance Ministry along with WASDA of New Zealand from Nov,2020-March, 2021. I have worked in BAT & GP process as a CSO there also.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Customer Service Officer
Genex Infosys PLC.
08.2024 - Current
- Now I am working as a Customer Service Officer (Back Office) in Digi process in Genex Infosys PLC. from August, 2024. It provides mobile network portability in Malaysia. I work in back office project of MNP here.
Content Moderator
Genex Infosys PLC.
08.2023 - 07.2024
- I worked as a Content Moderator in Genex in Netstar process. It enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
Executive Officer
Service Engine Ltd.
01.2022 - 01.2023
- I worked as an Executive of Digital Adops of Service Engine Ltd. since 2022-2023. (a renowned BPO company). Handled digital advertising in USA. My role was to work in digital advertising platform.
Education
Bachelor of Science - Computer Science & Engineering.
Institute of Science Trade & Technology.
Mirpur-13, Dhaka, Bangladesh. 04.2014 - 2018.01
Bachelor of Science - Computer Science & Engineering.
Institute of Science Trade & Technology.
Mirpur-13, Dhaka, Bangladesh. 04.2014 - 2018.01
Bachelor of Science - Computer Science & Engineering.
Institute of Science Trade & Technology.
Mirpur-13, Dhaka, Bangladesh. 04.2014 - 2018.01
Higher Secondary -
Hamidpur AL-Hera College
Jessore, Bangladesh 01.2012 - 2013.01
Secondary School Certificate -
Jashore Zilla School
Jessore, Bangladesh 01.2010 - 2011.01
Skills
Personal Information
- Father's Name: Md. Nurul Islam (Retd. Teacher)
- Mother's Name: Late Taslima Begum
- Blood Group: O+
- Date of Birth: 08/19/1996
- Gender: Male
- Nationality: Bangladeshi
- Marital Status: Unmarried
- Religion: Islam
- Parmanent Address : 142/A, Nilgonj Tatipara, Narail Road, Jashore.
Personal Interests:
I would like to biking motorcycle. I also love traveling in ocean and hills.
Additional Information
Name: Abdus Sukur
Senior Principal Officer (Retd)
Sonali Bank Limited
Jashore Corporate Branch.
Contact no: 01718638994
Name: Sk Imran
Police Officer at Dhaka Metropolitan
Police – (DMP)
Contact no: 01843066727
Timeline
Customer Service Officer
Genex Infosys PLC.
08.2024 - Current
Content Moderator
Genex Infosys PLC.
08.2023 - 07.2024
Executive Officer
Service Engine Ltd.
01.2022 - 01.2023
Bachelor of Science - Computer Science & Engineering.
Institute of Science Trade & Technology.
04.2014 - 2018.01
Bachelor of Science - Computer Science & Engineering.
Institute of Science Trade & Technology.
04.2014 - 2018.01
Bachelor of Science - Computer Science & Engineering.
Institute of Science Trade & Technology.
04.2014 - 2018.01
Higher Secondary -
Hamidpur AL-Hera College
01.2012 - 2013.01
Secondary School Certificate -
Jashore Zilla School
01.2010 - 2011.01
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