Tasnuva Islam Tushi
Summary
Compassionate professional skilled in supporting students through personal and academic challenges. Creates a trusting environment that fosters open communication and guides individuals towards their potential. Tailors approaches to meet diverse needs while ensuring compliance with organisational guidelines.
Overview
2
2
years of professional experience
Work History
Junior Student Counselor
Abroadways
DHAKA, Bangladesh
03.2026 - Current
- Counselled students working through educational, personal and behavioural problems.
- Provided guidance on navigating university systems and accessing available resources.
- Helped students prepare for examinations and tests by offering tips and suggestions to improve reading, comprehension and test-taking skills.
- Maintained confidential records of all counselling sessions, ensuring compliance with data protection regulations.
Assistant Teacher/Student Counselor
Canadian Trillinium International School
Dhaka
08.2025 - 11.2025
- Managed classroom activities and supported smooth daily operations.
- Assisted teachers in lesson planning and delivering instructional content.
- Provided special attention and support to students with unique learning needs.
- Maintained effective communication with students, parents, and staff.
- Handled client and student inquiries professionally.
- Generating Skills of Microsoft Word, Excel & Powerpoint for students.
Customer Service Management (CSM)
Merchant Wings
DHAKA, Bangladesh
03.2024 - 08.2024
- Managed customer relationships, addressing queries and complaints to enhance satisfaction.
- Coordinated with other departments to resolve complex customer issues promptly.
- Developed and implemented customer satisfaction surveys, analysing results to identify areas for improvement in service delivery.
Education
Bachelor of Arts (B.A.) - English
Canadian University of Bangladesh
06-2026
Higher Secondary Certificate (HSC) - Science
Viqarunnessa College
Dhaka01-2022
Secondary School Certificate (SSC) - Science
Viqarunnessa School
Dhaka01-2019
Skills
- Student engagement
- Classroom management
- Student progress analysis
- Crisis intervention
- Supportive counselling
- Group workshop facilitation
- Client communication
- Communication
- Exam preparation
- Microsoft Office
- Computer literacy
- Language proficiency
- Customer engagement
Language
Bangla
English
Core Competencies
- Highly motivated and intellectually curious
- Strong attention to detail and accuracy
- Adaptable and quick learner in dynamic environments
- Responsible, disciplined, and self-driven
- Able to manage multiple tasks and meet deadlines effectively
Timeline
Junior Student Counselor
Abroadways
03.2026 - Current
Assistant Teacher/Student Counselor
Canadian Trillinium International School
08.2025 - 11.2025
Customer Service Management (CSM)
Merchant Wings
03.2024 - 08.2024
Bachelor of Arts (B.A.) - English
Canadian University of Bangladesh
Higher Secondary Certificate (HSC) - Science
Viqarunnessa College
Secondary School Certificate (SSC) - Science
Viqarunnessa School