Taufiqul Islam
Greater London,London
Summary
Results-driven Project Manager with 10 years experience
drives performance improvements and leads strategic initiatives.
Skilled manager of cross-departmental activities with adaptive communication of organizational objectives.
Develops and executes innovative strategies for stimulating growth and service quality.
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
10
10
years of professional experience
Work History
Manager of Operations
Bookers International (Tesco North London)
11.2022 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Provided support to store manager in budgeting processes, helping maintain financial stability for business
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Managed approximately 55 incoming calls, emails and faxes per day from customers
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
Head Of Knitting Operations
Designtex Group (JL Fashions Ltd)
11.2020 - 09.2022
- Self-motivated, with strong sense of personal responsibility.
- Manage 850 sets of Shima Seiki Jacquard Machine and
used to produce daily 35000 to 42000 pcs best Quality sweaters - Direct day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and eight-member team with related direct reports.
- To ensure on time production start and delivery with maximum output Closely working with Product development Merchandising Marketing,Planning, Finishing,Industrial Engineering Team well connected with Store,Human Resources and Maintenance team
- Maximize productivity and management systems by establishing specific goals and managing operations.
- Plan, organize and direct distribution operations to ensure optimal return on investment for company.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Manager Knitting Operation
SQ Group (SQ Celsius Ltd Unit 2)
08.2017 - 10.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Manage (600 Stoll Machine) Production Plan and Organize Jacquard machine allocation and materials base on production schedules
- Monitor all Technical process and Ensure minimum Downtime and maximum output.
- Follow up the production problem & assist in resolving issue in consultation with Op GM
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Ensure quality, productivity target achievement and plan wise activity and meet shipment
- Optimized organizational operations and facilitated decision-making by examining problem-solving concepts, including quantitative methods and techniques.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Facilitated smooth collaboration between departments through clear communication channels.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Achieved higher employee retention rates by fostering positive work environment and providing opportunities for professional growth.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Optimized supply chain operations through strategic efficient logistics planning. Increased profit by streamlining operations.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
- Analyzed and reported on key performance metrics to senior management.
Production Manager
Polestar Group (Prime Sweater Ltd)
02.2014 - 08.2016
- Resolved issues quickly to maintain productivity goals.
- Manage (325 Jacquard Machine) Production Plan and Organize Jacquard machine allocation and materials base on production schedules
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Reviewed work for quality and compliance with company standards and design specifications.
- Sourced materials to keep up with production goals and meet customer demands.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Championed safety initiatives within the workplace, leading to a significant decrease in accidents and injuries among staff members.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Analyzed production data and prepared reports for senior management.
- Maintained daily reports and advised executive leaders in decision-making processes.
- Developed recordkeeping systems for 150+ employees' records and company documents to optimize operations and reduce project lags.
Education
Master of Science - International Business Management With Placement
London South Bank University
London, United Kingdom08.2024
Master of Science - Human Resource Development & Industrial Relations
Jahangirnagar University
Savar, Dhaka, Bangladesh04.2020
Bachelor of Science - Textile Engineering
City University
Dhaka,Bangladesh12.2013
Skills
- Operational Excellence
- Industrial Engineering and Planning
- Operations Management
- Production Scheduling
- Manufacturing Processes
- Strong leadership abilities
- Dedication to product quality
- Cost Control
- Health and safety
- Quality assurance training
- Organizational Development
- Workforce Planning
- Teamwork and Collaboration
- Organizational Structuring
- Performance Improvements
- Logistics
- Human Resources
- Customer Service
Timeline
Manager of Operations
Bookers International (Tesco North London)
11.2022 - Current
Head Of Knitting Operations
Designtex Group (JL Fashions Ltd)
11.2020 - 09.2022
Manager Knitting Operation
SQ Group (SQ Celsius Ltd Unit 2)
08.2017 - 10.2020
Production Manager
Polestar Group (Prime Sweater Ltd)
02.2014 - 08.2016
Master of Science - International Business Management With Placement
London South Bank University
Master of Science - Human Resource Development & Industrial Relations
Jahangirnagar University
Bachelor of Science - Textile Engineering
City University
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