Poss Boss-SAP-Excel-Word
Tawhid Hussain Chowdhury
Retail Manager
Ottawa ,Ontario
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
3
3
Languages
Work History
Operations Manager
Retail Shop
Sylhet Bangladesh
05.2018 - Current
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Implemented new inventory management system to optimize stock levels and reduce waste.
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Implemented quality control systems that boosted overall product consistency and reliability.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed and maintained relationships with external vendors and suppliers.
Education
BBA - Business Study
Metropolitan University
SYLHET Bangladesh 06.2020
Higher Secondary School Certificate - Humanities
Jalalabad College
Sylhet Bangladesh 05.2016
Skills
Workflow Optimization
undefinedSoftware
Certification
Certified [outlet operation manager], [Shawpno-Aci Logistic Ltd]] - [14-May-2018]]
Timeline
Certified [outlet operation manager], [Shawpno-Aci Logistic Ltd]] - [14-May-2018]]
03-2024
Operations Manager
Retail Shop
05.2018 - Current
BBA - Business Study
Metropolitan University
Higher Secondary School Certificate - Humanities
Jalalabad College
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