T M KHAYRUL ISLAM
Dhaka
Summary
Accomplished HR Director and Business Development Head at Integrated Software and Technologies Ltd, I spearheaded innovative HR strategies and business growth initiatives, achieving a low turnover rate. Skilled in Talent Acquisition and Cross-Functional Team Engagement, my leadership enhanced organizational development and sales revenue. Proven track record in project leadership and effective problem-solving. Also I worked with UNDP, UNODC, WFP, International Organization for Migration (IOM), UN, Ecorys, European Union, German Development Corporation (GIZ), Interpol, DAI Global UK Ltd, IMC Worldwide Limited, United Kingdom, National Drought Management Authority, Kenya,Bangladesh National Parliament, Ministry of Foreign Affairs, Ministry of Foreign Affairs, Ministry of Home Affairs and many others. I was the lead trainer of all the projects/systems we developed for all this organizations.
Overview
10
10
years of professional experience
Work History
Director - HR and Head of Business Development
Intrgrated Software and Technologies Ltd
Dhaka
06.2024 - Current
- Developed and implemented HR strategies, policies, and procedures to ensure compliance with employment laws.
- Monitored the development of staff through coaching and mentoring programs.
- Collaborated with senior management to identify staffing needs and develop recruitment plans.
- Managed the on boarding process for new hires, including orientation programs and training.
- Developed effective communication channels within the organization so that information can be shared quickly and accurately among departments and employees as needed.
- Launched innovative incentive program to achieve low turnover rate in highly competitive market.
- Assisted managers in preparing job descriptions, conducting interviews, and selecting candidates for hire.
- Identified target markets through demographic analysis of customer data sets.
- Provided feedback on processes related to lead generation activities such as cold calling and emailing prospects.
- Developed and implemented business development strategies to increase sales revenue.
- Managed relationships with key stakeholders, partners and vendors to ensure successful project outcomes.
- Negotiated contracts with external parties on behalf of the organization.
- Provided guidance and support to junior staff members in their business development activities.
- Reviewed customer feedback surveys to determine areas of improvement within the organization's offerings.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Directed and coordinated products, services and sales activities.
- Supported sales team members to drive growth and development.
- Oversaw regional and local sales managers and staff.
MANAGER, HR
BELIEVE INT. PVT. LTD
10.2022 - 03.2024
- Spearheaded HR strategies aligned with business goals.
- Oversaw the recruitment and selection process.
- All HR activities involve the development and monitoring of the company's business.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team members' skill sets and assigned tasks accordingly for optimal efficiency.
- Monitored staff performance and addressed issues.
MANAGER, HR
INTEGRATED SOFTWARE AND TECHNOLOGIES LTD
10.2016 - 08.2022
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
SENIOR EXECUTIVE, OFFICER
MUTUAL TRUST BANK LTD
01.2016 - 10.2017
- Sale, retail, and general banking services.
- Analyzed financial data to identify areas of improvement or growth opportunities.
- Collaborated with marketing teams to design campaigns that increased brand recognition and customer loyalty.
- Addressed customer complaints in a timely manner while maintaining high standards of service quality.
TRAINING ASSOCIATE
SOCIETY FOR LEADERSHIP & SKILLS DEVELOPMENT
09.2014 - 04.2015
- Prepare all training modules, and keep all kinds of information about employees, as well as administrative work.
- Designed and developed training programs to meet organizational goals.
- Assessed training needs by analyzing job descriptions, observing employees on the job, and conducting surveys.
Education
MASTER OF BUSINESS ADMINISTRATION - Human Resource Management
Independent University Bangladesh
Dhaka, Bangladesh01-2017
BACHELOR OF BUSINESS ADMINISTRATION - Accounting and Human Resource Management
Independent University Bangladesh
04-2014
SECONDARY SCHOOL CERTIFICATE - Science
BSDU School & Collage
06.2010
HIGHER SECONDARY CERTIFICATE - Business Studies
APBn Public School & Collage
03-2008
Skills
- HR Fundamentals
- Talent Acquisition Strategies
- Skill Enhancement Programs
- Employee engagement
- Exit interviews
- Job analysis
- Benefits administration
- Organizational development
- Project Leadership
- Operations Management
References
- FARHAN AZAM, ISTL / CTO, +8801711705618
- MOINUDDIN CHOWDHURY, CEO(SLSD) & ADJUNCT FACULTY MEMBER (IUB), +8801711705618
Languages
- Bangla, 95%
- English, 85%
Profileinfo
I am a person with positive attitude, confidence, flexibility, adapting, learning agility, tolerance, critical thinking, creating ideas, punctuality, problem solving capability. And also I can play a vital role where I can show my creativity and above all my learning experience in order to develop my career and as well as to contribute in the welfare of the organization.
Affiliations
- Implementing AI-Driven HR Tools
- Employee Experience Design
- Upskilling and Reskilling Initiatives
- HR Analytics
- Exploring Emerging Technologies
- Data-Driven Decision Making
- Sustainability in IT Services
- Focus on Customer-Centric Solutions
Languages
Bengali
First Language
English
Upper Intermediate (B2)
B2
Hindi
Elementary (A2)
A2
Timeline
Director - HR and Head of Business Development
Intrgrated Software and Technologies Ltd
06.2024 - Current
MANAGER, HR
BELIEVE INT. PVT. LTD
10.2022 - 03.2024
MANAGER, HR
INTEGRATED SOFTWARE AND TECHNOLOGIES LTD
10.2016 - 08.2022
SENIOR EXECUTIVE, OFFICER
MUTUAL TRUST BANK LTD
01.2016 - 10.2017
TRAINING ASSOCIATE
SOCIETY FOR LEADERSHIP & SKILLS DEVELOPMENT
09.2014 - 04.2015
MASTER OF BUSINESS ADMINISTRATION - Human Resource Management
Independent University Bangladesh
BACHELOR OF BUSINESS ADMINISTRATION - Accounting and Human Resource Management
Independent University Bangladesh
SECONDARY SCHOOL CERTIFICATE - Science
BSDU School & Collage
HIGHER SECONDARY CERTIFICATE - Business Studies
APBn Public School & Collage