Towseef UL ISLAM KHAN
Dhaka
Summary
Dynamic HR and administration professional with over 10 years of experience in IT, research, and multinational sectors. Expertise in workforce optimization, compliance, and employee engagement drives success in digital HR transformation and cross-border operations. A strong track record of aligning HR strategies with organizational goals fosters sustainable growth and enhances overall performance. Committed to leveraging innovative solutions to elevate workforce effectiveness and support business objectives.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Manager - HR & Administration
Intellier Limited
09.2024 - Current
- Drive end-to-end HR operations, including recruitment of 35 tech resources, onboarding, performance management, and talent development.
- Standardized HR policies, payroll structures, and compliance frameworks to support growth and scalability.
- Led digital HR transformation, improving documentation efficiency and internal communication systems.
- Created HR dashboards with Odoo and analytics for reporting and decision-making support
- Designed and implemented a performance management system with clear KPI alignment
- Partnered with leadership for succession planning and talent mobility, aligning workforce planning with business goals.
- Led cross-functional teams to enhance project delivery and operational efficiency.
- Implemented process improvements that reduced project timelines and increased team productivity.
- Developed strategic plans aligning with organizational goals to drive sustainable growth.
- Mentored junior managers, fostering professional development and strengthening team capabilities.
Country HR Business Partner
Denken Solutions Inc.
06.2023 - 08.2024
- Developed HR strategies to align workforce planning with business objectives.
- Improved retention by 25% through engagement and career development programs.
- Coordinated global onboarding processes and ensured cultural integration
- Led talent acquisition initiatives to attract top-tier candidates and enhance employer brand.
- Implemented performance management systems to drive employee engagement and productivity.
- Facilitated organizational development programs to support leadership growth and succession planning.
HR & Project Manager
University of Oxford - DMCH & Partner Hospitals
02.2022 - 05.2023
- Oversaw HR administration for international clinical research projects across multiple sites.
- Designed onboarding programs and workforce training to strengthen team capability.
- Coordinated budgets, financial reporting, and vendor management.
- Coordinated reporting, logistics, and compliance frameworks for research and hospital staff.
- Devised hiring and recruitment policies for 178-employee company.
Property & Facility Specialist / HR Business Partner (Operations)
Japan Tobacco International (JTI)
09.2019 - 01.2022
- Managed national property, fleet, and facility operations while serving as HRBP.
- Supervised a 17-member team and streamlined SOPs for efficiency and compliance.
- Supported organizational planning, wellness programs, and business continuity initiatives.
- Oversaw vendor contracts, leasing, renovations, and utility services
- Implemented SOPs for facilities and improved office service efficiency
- Facilitated cross-functional coordination and compliance audits
- Contributed to employee engagement and internal events
Senior Executive – HR & Administration
RANCON
05.2014 - 08.2019
- Led cross-functional teams to streamline project execution and enhance operational efficiency.
- Managed recruitment, payroll, policy implementation, and compliance across business units.
- Implemented KPI-based performance systems, training programs, and employee welfare initiatives.
- Mentored junior staff, fostering professional growth and enhancing team performance.
- Analyzed market trends to inform decision-making and identify new business opportunities.
- Developed and implemented strategic plans to optimize resource allocation and reduce costs.
Education
BBA - HRM, Accounting & Finance
American International University-Bangladesh (AIUB)
Dhaka01.2014
Higher Secondary Certificate -
Dhaka Imperial College
Dhaka01.2010
Secondary School Certificate -
Motijheel Model High School & College
Dhaka01.2008
Skills
- HRIS & Payroll Systems (SAP SuccessFactors, Oracle HCM, Keka & Odoo)
- Skilled in productivity software applications
- HR analytics expertise
- Experienced with project management software
- Team leadership
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Task delegation
- Goal setting
- Relationship building
- Strategic planning
- Operations management
- Project management
- Cross-functional teamwork
- Performance management
- Policy implementation
- Conflict resolution
- Workforce management
- Performance evaluations
- Budget control
Certification
Negotiation Excellence
Labour Law Masterclass: Guide to Rights and Responsibilities
Digital HR and the Future of Work
LANGUAGE
Bangla (Native)
English (Proficient)
Timeline
Manager - HR & Administration
Intellier Limited
09.2024 - Current
Country HR Business Partner
Denken Solutions Inc.
06.2023 - 08.2024
HR & Project Manager
University of Oxford - DMCH & Partner Hospitals
02.2022 - 05.2023
Property & Facility Specialist / HR Business Partner (Operations)
Japan Tobacco International (JTI)
09.2019 - 01.2022
Senior Executive – HR & Administration
RANCON
05.2014 - 08.2019
BBA - HRM, Accounting & Finance
American International University-Bangladesh (AIUB)
Higher Secondary Certificate -
Dhaka Imperial College
Secondary School Certificate -
Motijheel Model High School & College
Awards
Outstanding Performance Award - Japan Tobacco International (2020), Special Achievement Award from Japan Tobacco International for exceptional performance during the COVID-19 pandemic and resource transformation.
Workout, Cricket, Adventure
- Workout & Fitness: Passionate about maintaining a healthy lifestyle through regular strength training and fitness routines, which help build discipline and resilience.
- Cricket: Enthusiastic cricket player and follower, enjoying both teamwork on the field and the strategic aspects of the game.
- Adventure & Travel: Interested in exploring new places, outdoor activities, and adventurous experiences that broaden perspectives and encourage adaptability.
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