TUFAYEL AHMED
Sylhet
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Food Place
04.2021 - 09.2023
- Operate GLADIUS POS cash register
- Handling 90+ transactions on average daily and verifying money count in cash drawer
- Solve billing problems and answer customer's inquiries
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Delivery Driver
Lefteris Meat And Eat
08.2020 - 02.2021
- Ensured 100% of orders were delivered on time
- Executed exceptional service to ensure customers' repeat business to restaurant
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
CashierProfile
- Energetic, hardworking cashier valued for fast, friendly service AND accuracy in handling customer transactions
- Address customers 'needs while quickly moving them through check-out process
- Passionate about serving others and eager to take on new responsibilities and leadership roles.
Education
Diploma - Hotel and Hospitality Management
Mesoyios College
Limassol, Cyprus12.2019
Higher Secondary School Certificate - Science
Shahjalal City College
Sylhet, Bangladesh04.2014
Skills
- Customer Service
- Communication Skills
- Ability to Work in Team
- Decision-Making
- Customer Relations
Languages
Bengali
Native language
English
Advanced
C1
Timeline
Customer Service Cashier
Food Place
04.2021 - 09.2023
Delivery Driver
Lefteris Meat And Eat
08.2020 - 02.2021
CashierProfile
Diploma - Hotel and Hospitality Management
Mesoyios College
Higher Secondary School Certificate - Science
Shahjalal City College
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