Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Ummay Faroya Aandrila

Queens Village

Summary

Dedicated and multi-talented professional with three years of experience in customer service, management, and retail environments. Known for strong communication and leadership skills, adept at aligning business strategies with evolving needs. Fluent in Bengali, English, and Hindi.

Overview

5
5
years of professional experience

Work History

Cashier & Server

Halal Zone
Jamica Ave, Queens Village, NY
01.2025 - 05.2025
  • Delivered high-quality customer service by managing orders and resolving queries.
  • Processed daily transactions with precision and efficiency.
  • Assisted management with service standards and store operations.

Cashier

Cora's Breakfast and Lunch
07.2023 - 06.2024
  • Delivered high-quality customer service by managing orders and resolving queries.
  • Processed daily transactions with precision and efficiency.
  • Assisted management with service standards and store operations.

Cashier

Pizza Nova
08.2023 - 02.2024
  • Ensured seamless customer transactions involving both cash and cards.
  • Maintained inventory and cleanliness, enhancing store presentation.
  • Interacted directly with customers to meet their needs.

Manager

Sew in Style Fashion House
01.2020 - 12.2021
  • Directed day-to-day operations and maintained service excellence.
  • Supervised and trained staff to improve team performance.
  • Built client relationships and provided personalized fashion solutions.
  • Boosted store efficiency through streamlined processes.

Education

Secondary School Certificate (SSC) & Higher Secondary Certificate (HSC) - Commerce

Skills

  • Retail sales and POS operation
  • Communication and customer service
  • Leadership and staff management
  • MS Word and MS Excel proficiency
  • Analytical and problem-solving abilities

References

Md Monowar Hossain, Halal Zone, 646-744-4572

Languages

Bengali
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2

Timeline

Cashier & Server

Halal Zone
01.2025 - 05.2025

Cashier

Pizza Nova
08.2023 - 02.2024

Cashier

Cora's Breakfast and Lunch
07.2023 - 06.2024

Manager

Sew in Style Fashion House
01.2020 - 12.2021

Secondary School Certificate (SSC) & Higher Secondary Certificate (HSC) - Commerce

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Ummay Faroya Aandrila