Summary
Overview
Work History
Education
Skills
Certification
Timeline
Zeenat Zahir

Zeenat Zahir

Management Consultant
Dhaka

Summary

As a dynamic and accomplished HR professional, the passion for designing future-fit organizations with fit-for-purpose HR products, policies, and processes. Excelling at navigating complex business challenges and delivering high-impact, people-centric solutions is demonstrated.

Overview

19
19
years of professional experience
13
13
years of post-secondary education
5
5
Certifications

Work History

Management Consultant

ZUNOKS Consulting
Dhaka
01.2020 - Current

Served in 21 diverse industries since 2020; performed the following:

  • Evaluated company's business model and strategies, pinpointing inconsistencies with overarching corporate vision.
  • Established and executed organization's vision, mission, and values.
  • Analyzed organizational structures, capabilities, HR procedures, and policies; provided insights to board and managing director on core issues.
  • Devised tailor-made organizational structure, role profiles, HR policies, and processes to resolve identified problems.
  • Implemented revamped organizational structure, role profiles, HR processes, and policies using comprehensive change management methods.
  • Tracked progress of implemented changes and provided biweekly reports on impact of changes.

HR Strategy and Talent Management Head

Grameenphone Ltd. (Telenor Bangladesh)
Dhaka
08.2018 - 12.2019
  • Developed and implemented people strategies and support deliver business results
  • Oversaw total recruitment processes to attract right talents
  • Lead and deliver performance management process starting from target setting to annual evaluation
  • Aligned with pay to ensure performance based increment and bonuses are delivered
  • Oversaw non-performer management through development or exit
  • Lead succession planning process to build leadership pipeline

Divisional HR Business Partner

Grameenphone Ltd. (Telenor Bangladesh)
Dhaka
06.2012 - 07.2018
  • Worked alongside business leaders to develop and deploy business/people strategies
  • Lead robust change management process to deploy fit for purpose organization enabling business revenue
  • Collaborated implementation of people policies, processes, and initiatives through leadership teams
  • Partnered with functional managers to ascertain hiring needs and subsequently provide candidate recommendations
  • Collaborated with managers to identify and address employee relations issues.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Drove Performance Management process through leadership teams to identify and retain right talents

Employee Engagement Head

Grameenphone Ltd
Dhaka
01.2011 - 01.2012
  • Developed and implemented diversified and inclusive employee engagement strategies, policies, and programs
  • Drove, managed, and analyzed employee engagement surveys and implemented action plans to address issues
  • Monitored key employee engagement metrics and recommended data-driven solutions
  • Lead planning and execution of employee events, recognition programs, and other engagement initiatives to promote strong sense of belonging among employees
  • Collaborated with internal partners, such as Learning & Development and communications teams, to develop and deliver engagement interventions
  • Managed and oversaw Employee Engagement team, providing coaching, guidance, and support

Other Positions

Grameenphone Ltd. (Telenor Bangladesh)
Dhaka
03.2004 - 05.2011
  • Human Resource Specialist (2009-2011)
  • Customer Service Coordinator (2008-2009)
  • Project Management (July, 2007-Dec, 2007)
  • Divisional Coordinator (2004-Jun, 2007)

Education

MBA - Global Executive MBA

Rotman School of Management, University of Toronto, Toronto, Canada
10.2019 - 06.2022

MBA - Global Executive MBA

SDA Bocconni, School of Management Studies, Milan, Italy
10.2019 - 06.2022

MBA - HR, Management

North South University, Dhaka, Bangladesh
04.2004 - 09.2007

MBA - Marketing, Management

North South University, Dhaka, Bangladesh
06.1998 - 12.2002

Skills

Negotiation

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Certification

Hay Job Evaluation

Timeline

Management Consultant - ZUNOKS Consulting
01.2020 - Current
Rotman School of Management, University of Toronto - MBA, Global Executive MBA
10.2019 - 06.2022
SDA Bocconni, School of Management Studies - MBA, Global Executive MBA
10.2019 - 06.2022
HR Strategy and Talent Management Head - Grameenphone Ltd. (Telenor Bangladesh)
08.2018 - 12.2019
Divisional HR Business Partner - Grameenphone Ltd. (Telenor Bangladesh)
06.2012 - 07.2018
Employee Engagement Head - Grameenphone Ltd
01.2011 - 01.2012
North South University - MBA, HR, Management
04.2004 - 09.2007
Other Positions - Grameenphone Ltd. (Telenor Bangladesh)
03.2004 - 05.2011
North South University - MBA, Marketing, Management
06.1998 - 12.2002
Zeenat ZahirManagement Consultant