Ziaur Rahman
Jhenaidah
Summary
Experienced Shop and Showroom Manager with over 7 years of proven track record in managing retail operations, ensuring customer satisfaction, and overseeing efficient store workflows. Demonstrated ability to manage inventory, handle financial operations, and improve the shopping experience. Known for resolving customer complaints swiftly and maintaining high standards of merchandise display. Looking to bring strong management skills and retail expertise to a dynamic team.
Overview
10
10
years of professional experience
Work History
Shop Manager
Butterfly Marketing Ltd.
Jhenaidah
01.2022 - Current
- Developed and implemented procedures for the efficient operation of the shop.
- Conducted regular stock takes to ensure accurate inventory records.
- Managed daily operations including opening and closing procedures, cash handling and banking activities.
- Resolved customer complaints promptly and professionally.
- Oversaw shop layout and merchandise display, enhancing shopping experience.
- Managed financial operations, including budgeting, payroll, and cash flow management.
- Oversaw daily shop operations, ensuring efficient workflow and customer satisfaction.
Showroom Manager
Best Electronics ltd
Jhenaidah
04.2015 - 12.2021
- Maintained customer database and tracked sales trends.
- Oversaw daily operations of showroom, including staff scheduling and inventory management.
- Managed showroom budgeting and forecasting activities for optimal financial performance.
- Performed weekly audits of stock levels, pricing accuracy, and display standards.
- Analyzed customer feedback surveys to identify areas of improvement within the store environment.
Education
Bachelor of Arts - Political Science
Govt.Bangla College
Mirpur.Dhaka09-2003
Skills
> Inventory Management
> Financial Operations
> Customer Service
> Team Leadership
> Merchandise Display
> Communication skills
Languages
Bengali
First Language
English
Intermediate (B1)
B1
Hindi
Beginner
A1
Timeline
Shop Manager
Butterfly Marketing Ltd.
01.2022 - Current
Showroom Manager
Best Electronics ltd
04.2015 - 12.2021
Bachelor of Arts - Political Science
Govt.Bangla College
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