Work Preference
Summary
Overview
Work History
Education
Skills
Extra-Curricular & Volunteer Experiences
Certification
Interests
Work Availability
Languages
Websites
Timeline
CustomerServiceRepresentative
Ariful Islam Shifath

Ariful Islam Shifath

Bengali Interpreter
Chittagong,Bangladesh

Work Preference

Work Type

Part TimeFull TimeContract Work

Location Preference

RemoteOn-SiteHybrid

Important To Me

Work-life balanceFlexible work hoursWork from home option

Summary

Professional language expert with solid background in accurate and effective communication. Skilled in interpreting complex information, bridging language barriers, and enhancing understanding in diverse settings. Strong focus on collaboration and adaptability to meet evolving team needs, ensuring reliable support and achieving results. Proficient in multiple languages, cultural sensitivity, and maintaining confidentiality.

Overview

6
6
years of professional experience
14
14
years of post-secondary education
19
19
Certificates
4
4
Languages

Work History

Bengali Interpreter

ONE WORLD GLOBAL SERVICES LLC (MARTTI)
Chittagong, Chittagong
04.2025 - Current
  • Provided accurate and culturally sensitive translation and interpretation services between Bengali and English speakers in various settings, including legal, medical, and educational environments.
  • Assisted clients with limited English proficiency in understanding complex information by interpreting conversations and documents in real-time.
  • Awarded with 3 Top Performer of the Month for outstanding performance and dedication in August, November and December 2025.

Bengali Interpreter

Propio Translation Services
Chittagong, Chittagong
10.2024 - Current
  • Delivered professional simultaneous and consecutive interpretation services during meetings, conferences, and medical proceedings, ensuring seamless communication between participants.
  • Proactively identified and resolved language barriers or misunderstandings, fostering mutual understanding and collaboration among all parties involved.
  • Demonstrated adaptability and quick thinking in high-pressure environments, ensuring clarity and accuracy even in complex or technical discussions.

Bengali Interpreter

Softlancer LLC
Chittagong, Chittagong
09.2025 - Current
  • Delivered accurate and professional simultaneous and consecutive interpretation across meetings, conferences, and medical settings, enabling seamless multilingual communication.
  • Anticipated and resolved linguistic challenges proactively, ensuring mutual understanding and productive interaction among stakeholders.
  • Demonstrated exceptional adaptability and rapid decision-making in high-pressure and technically complex situations while maintaining linguistic precision.

Bengali Interpreter

Future Group Translation Services (MARTTI)
Chittagong, Chittagong
10.2024 - 03.2025
  • Leveraged advanced proficiency in Bengali and English to provide accurate, culturally sensitive, and contextually appropriate translations and interpretations.
  • Maintained strict confidentiality and professionalism in handling sensitive information during interpretation sessions.
  • Collaborated with clients to prepare for interpretation sessions, including reviewing materials, understanding cultural nuances, and aligning expectations for optimal outcomes.

Bengali Interpreter

Datamark BPO Service LLP
Chittagong, Chittagong
04.2021 - 10.2023
  • Provided OPI (over-the-phone Interpretation) for Bengali-English Clients.
  • Specialized in Medical, Legal and General contexts.
  • Demonstrated strong accuracy in note-taking and medical terminology.

HR Manager

GSC Global Education
Chittagong, Chittagong
06.2024 - 10.2024
  • Successfully completed event with more than 50 higher study aspirants with proper counselling along with providing accurate guidelines.
  • Researched higher study related information and also verified with the university delegates for successful visa application.

Branch Manager

Graduate Resources Enhancing Center (GREC)
Chattogram, Chittagong
03.2022 - 05.2024
  • Oversaw the day-to-day activities of an office and class environment, effectively managing accounts for a diverse clientele of more than 50 individuals.
  • Expertly handled staff disputes, conducted evaluations, led recruitment efforts, and managed termination procedures. Additionally, provided comprehensive instruction to staff members regarding corporate protocols and payroll processes, resulting in a notable 10% increase in branch productivity.
  • Spearheaded targeted marketing campaigns that led to a remarkable 30% expansion of the customer base, making a significant contribution to overall revenue growth. Generated valuable leads that drove positive business outcomes.

Content Researcher (Freelance)

IDIOTTBOX
Chittagong, Chittagong
05.2023 - 11.2023
  • Conducted in-depth investigations into a wide array of subjects, encompassing current affairs, emerging trends, and industry-specific matters, with the aim of gathering pertinent and dependable information.
  • Scrutinized and appraised the research findings meticulously to ensure their authenticity, pertinence, and precision, thus upholding a high standard of credibility.

Office Admin

Al-Amin Institute
Chittagong, Chittagong
03.2021 - 02.2022
  • Achieved a remarkable 25% sales increase by actively engaging with approximately 50 customers daily through various communication channels, including phone, email, and in-person interactions.
  • Took charge of a team of six members, spearheading their development through comprehensive leadership. Achieved a notable 20% enhancement in performance metrics by conducting weekly coaching sessions.
  • Diligently kept comprehensive records detailing the utilization of office supplies and equipment, enabling the creation of budgets and facilitating timely orders for replenishments.

Data Entry Operator

XiT Bangladesh
Chittagong, Chittagong
06.2020 - 02.2021
  • Collated and entered over 50 client profiles into the database system in under a week, leading to a significant 35% reduction in data entry errors.
  • Assessed and enhanced website content for precision and comprehensiveness, leading to a noteworthy 20% surge in website traffic.
  • Orchestrated data entry for departmental undertakings, overseeing a team of up to 6 members, streamlining task management and distribution of roles, consequently fostering a 15% boost in overall productivity.

Education

Postgraduate Diploma in Human Resource Management, Human Resources Management/Personnel Administration, General - Human Resource Management

Academy of Business Professionals (ABP)
Remote
05.2025 - 01.2026

Aspire Leadership Program - Leadership

Harvard Business School
04.2023 - 10.2023

Bachelor of Arts - Islamic Studies

University Of Chittagong
Chittagong, Bangladesh
01.2018 - 12.2022

Bachelor of Arts (pass) - Islamic Studies

Islamic Arabic Univeristy
01.2018 - 12.2021

Higher Secondary Certificate (H.S.C) - Humanities

Jameya Ahmadia Sunnia Alia Kamil Madrassah
06.2015 - 08.2017

Secondary School Certificate (S.S.C) - Humanities

Jameya Ahmadia Sunnia Alia Kamil Madrassah
01.2013 - 04.2015

Skills

Client support

Interpersonal communication

Bengali, English, Rohingya, Hindi fluency

Cross-cultural communication

Relationship building

Client confidentiality

Note-taking techniques

Terminology management

Intercultural sensitivity

Sight translation

Interpretation equipment use

Consecutive interpretation

Interpretation

Attention to detail

Adaptability

Interpersonal skills

Team collaboration

Critical thinking

Extra-Curricular & Volunteer Experiences

● Participant of "Aspire Leadership Program"by "Harvard Business School".

● Serving as "General Volunteer" at Third Eye since 2019.

● Served as "Head of Research and Development" at Third Eye for a year.

● Served as "Head of Public Relations" at Third Eye for 10 months.

● Served as "Head of Education" at Third Eye for 6 months.

● Serving as "Trainer & Assessor" at Third Eye Human Resource & Development since 2021.

● Participated in "Building Bridges Through Leadership" organized by Bangladesh Youth Leadership Center.

● Participated in the "Youth Leadership Summit"held by Bangladesh Youth Leadership Center (BYLC).

Certification

BTEB Certified Trainer & Assessor

Interests

Entrepreneurship

Business Analytics

Human Resources Management

Digital Marketing

Public Relations

Research & Development

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Urdu
Intermediate (B1)
Arabic
Elementary (A2)

Timeline

Certificate of Recognition (Interpreter of the Month)

12-2025

Certificate of Recognition (Interpreter of the Month)

11-2025

Bengali Interpreter

Softlancer LLC
09.2025 - Current

EF SET English Certificate 81/100 (C2 Proficient)

08-2025

Certificate of Recognition (Interpreter of the Month)

08-2025

Postgraduate Diploma in Human Resource Management, Human Resources Management/Personnel Administration, General - Human Resource Management

Academy of Business Professionals (ABP)
05.2025 - 01.2026

Bengali Interpreter

ONE WORLD GLOBAL SERVICES LLC (MARTTI)
04.2025 - Current

Certificate of Completion on Note-taking: A Hands-On Approach

02-2025

Certificate of Completion - TRI Webinar 4: Guidelines for Healthcare Remote Interpreters

02-2025

Certificate of Completion - Interpreters In Healthcare

02-2025

Certificate of Completion - Advantages and Challenges of Interpreters Collaborating with Speech Pathologists

02-2025

Pro-certified remote healthcare interpreter

11-2024

Medical Terminology, Anatomy & Physiology

11-2024

Bengali Interpreter

Propio Translation Services
10.2024 - Current

Bengali Interpreter

Future Group Translation Services (MARTTI)
10.2024 - 03.2025

Certified Medical Interpreter (CMI)

10-2024

EF SET English Certificate 70/100 (C1 Advanced)

09-2024

HR Manager

GSC Global Education
06.2024 - 10.2024

Content Researcher (Freelance)

IDIOTTBOX
05.2023 - 11.2023

Aspire Leadership Program - Leadership

Harvard Business School
04.2023 - 10.2023

Branch Manager

Graduate Resources Enhancing Center (GREC)
03.2022 - 05.2024

BTEB Certified Trainer & Assessor

06-2021

Bengali Interpreter

Datamark BPO Service LLP
04.2021 - 10.2023

Office Admin

Al-Amin Institute
03.2021 - 02.2022

BTEB Certified Computer Operator

02-2021

Data Entry Operator

XiT Bangladesh
06.2020 - 02.2021

Youth Leadership Summit

06-2019

Building Bridges Through Leadership

05-2019

Bangladesh Small and Cottage Industries Corporation

05-2019

Chittagong University Debating Society

05-2018

English Olympiad

03-2018

Bachelor of Arts (pass) - Islamic Studies

Islamic Arabic Univeristy
01.2018 - 12.2021

Bachelor of Arts - Islamic Studies

University Of Chittagong
01.2018 - 12.2022

Higher Secondary Certificate (H.S.C) - Humanities

Jameya Ahmadia Sunnia Alia Kamil Madrassah
06.2015 - 08.2017

Secondary School Certificate (S.S.C) - Humanities

Jameya Ahmadia Sunnia Alia Kamil Madrassah
01.2013 - 04.2015
Ariful Islam ShifathBengali Interpreter