Ariful Islam Shifath

• Provided accurate and culturally sensitive translation and interpretation services between Bengali and English speakers in various settings, including legal, medical, and educational environments.
• Assisted clients with limited English proficiency in understanding complex information by interpreting conversations and documents in real-time.
• Awarded with 3 Top Performer of the Month for outstanding performance and dedication in August, November and December 2025.

• Delivered professional simultaneous and consecutive interpretation services during meetings, conferences, and medical proceedings, ensuring seamless communication between participants.
• Proactively identified and resolved language barriers or misunderstandings, fostering mutual understanding and collaboration among all parties involved.
• Demonstrated adaptability and quick thinking in high-pressure environments, ensuring clarity and accuracy even in complex or technical discussions.

TransPerfect is the world's largest privately held provider of language services and technology, founded in 1992, offering translation and interpretation in 170+ languages to clients across more than 100 cities worldwide.
•Provide professional Bengali interpretation as part of TransPerfect's global interpreting network, serving one of the largest language service providers in the world by revenue.
•Support accurate, real-time communication for clients across regulated industries, upholding TransPerfect's rigorous quality and confidentiality standards.
•Contribute to a high-volume, fast-paced interpretation environment backed by TransPerfect's global infrastructure and technology.

CQ fluency is a global language services company founded in 2000, specializing in culturally adapted translation and interpretation for the healthcare, health insurance, and life sciences industries in 170+ languages.
•Provide culturally relevant Bengali interpretation supporting healthcare and health-insurance communications for regulated, compliance-sensitive clients.
•Apply strong subject-matter accuracy in health-related conversations, aligning with CQ fluency's focus on health equity and patient understanding.
•Deliver consistent, high-quality service in a technology-enabled interpretation environment serving Fortune 500 healthcare and life sciences clients.

National Language Services is a U.S. nationwide provider of professional interpretation and translation services, supporting healthcare, legal, government, and corporate clients across 100+ languages, with strong coverage in Bengali, Sylheti, Hindi, Urdu, Spanish, and more.
•Deliver on-demand Bengali interpretation for healthcare, legal, and government clients nationwide, ensuring accurate and culturally sensitive communication.
•Maintain professionalism and strict confidentiality across sensitive, high-stakes conversations in medical and legal settings.
•Adapt quickly across NLS's interpreting platform to support real-time over-the-phone and video remote interpretation requests.

• Delivered accurate and professional simultaneous and consecutive interpretation across meetings, conferences, and medical settings, enabling seamless multilingual communication.
• Anticipated and resolved linguistic challenges proactively, ensuring mutual understanding and productive interaction among stakeholders.
• Demonstrated exceptional adaptability and rapid decision-making in high-pressure and technically complex situations while maintaining linguistic precision.

• Leveraged advanced proficiency in Bengali and English to provide accurate, culturally sensitive, and contextually appropriate translations and interpretations.
• Maintained strict confidentiality and professionalism in handling sensitive information during interpretation sessions.
• Collaborated with clients to prepare for interpretation sessions, including reviewing materials, understanding cultural nuances, and aligning expectations for optimal outcomes.

• Successfully completed event with more than 50 higher study aspirants with proper counselling along with providing accurate guidelines.
• Researched higher study related information and also verified with the university delegates for successful visa application.

• Oversaw the day-to-day activities of an office and class environment, effectively managing accounts for a diverse clientele of more than 50 individuals.
• Expertly handled staff disputes, conducted evaluations, led recruitment efforts, and managed termination procedures. Additionally, provided comprehensive instruction to staff members regarding corporate protocols and payroll processes, resulting in a notable 10% increase in branch productivity.
• Spearheaded targeted marketing campaigns that led to a remarkable 30% expansion of the customer base, making a significant contribution to overall revenue growth. Generated valuable leads that drove positive business outcomes.

• Conducted in-depth investigations into a wide array of subjects, encompassing current affairs, emerging trends, and industry-specific matters, with the aim of gathering pertinent and dependable information.
• Scrutinized and appraised the research findings meticulously to ensure their authenticity, pertinence, and precision, thus upholding a high standard of credibility.

• Provided OPI (over-the-phone Interpretation) for Bengali-English Clients.
• Specialized in Medical, Legal and General contexts.
• Demonstrated strong accuracy in note-taking and medical terminology.

• Achieved a remarkable 25% sales increase by actively engaging with approximately 50 customers daily through various communication channels, including phone, email, and in-person interactions.
• Took charge of a team of six members, spearheading their development through comprehensive leadership. Achieved a notable 20% enhancement in performance metrics by conducting weekly coaching sessions.
• Diligently kept comprehensive records detailing the utilization of office supplies and equipment, enabling the creation of budgets and facilitating timely orders for replenishments.

• Collated and entered over 50 client profiles into the database system in under a week, leading to a significant 35% reduction in data entry errors.
• Assessed and enhanced website content for precision and comprehensiveness, leading to a noteworthy 20% surge in website traffic.
• Orchestrated data entry for departmental undertakings, overseeing a team of up to 6 members, streamlining task management and distribution of roles, consequently fostering a 15% boost in overall productivity.