Jewel Biswas
Sharif Holding Flat-4th, Road - 24, House - 792, Block-F,Bashundhara Residential Area,Dhaka.
Summary
Hardworking professional with broad experience in overseeing daily operations, managing budgets, and improving team performance. Adept at strategic planning, staff development, and ensuring customer satisfaction. Proven track record in streamlining processes and enhancing operational efficiency across various departments.
Overview
1
1
Language
22
22
years of professional experience
Work History
General Manager & Head of Operations
Gentle Park Bangladesh
Banani, Dhaka
05.2015 - Current
- Lead interdepartmental coordination matrices between design units, manufacturing plants, logistics hubs, and retail management.
- Managed corporate budget allocations, executed strategic cost-reduction initiatives to enhance profit margins.
- Formulate and deploy agile operational strategies to synchronize day-to-day factory production with retail showroom performance.
- Architect predictive annual and monthly production pipelines alongside the Factory Manager while co-authoring commercial retail sales budgets.
- Direct end-to-end strategic procurement of high-grade textiles by mapping, auditing, and executing vendor negotiations with premium fabric suppliers.
- Monitored end-to-end inventory management pipelines to minimise retail outlet stockouts and reduce warehouse deadstock.
- Deploy sophisticated data analytics tracking tools to isolate structural factory floor bottlenecks and establish total process improvements.
- Execute rigorous performance monitoring and data analysis to optimize labor productivity and streamline operational workflows.
- Analyze historical customer buying behavior and retail traffic dynamics to guide layout transformations and boost brand loyalty.
- Enforced global apparel production regulations, corporate quality assurance protocols, and brand standards across departments.
- Design and implement comprehensive corporate legal compliance protocols and emergency workplace safety frameworks across manufacturing lines.
- Conceptualize and roll out continuous leadership training blueprints to mentor departmental chiefs, area managers, and store staff.
Manager & Team Leader
Sanmar Properties Limited
East Nasirabad, Chittagong
01.2009 - 05.2015
- Managed corporate P&L allocations for sales division by developing data-driven monthly, quarterly, and annual sales budgets alongside strategic marketing operational plans to drive revenue.
- Engineered clear corporate sales goals, established Key Performance Indicators (KPIs) for the sales force, and maintained rigorous monthly and yearly data tracking to optimize pipeline velocity and ensure target compliance.
- Conceptualized, built, and executed high-impact commercial sales methodologies that aggressively accelerated corporate revenue lines across luxury residential apartments, multi-story commercial complexes, and premium land plots.
- Designed and implemented multi-tier sales competency workshops, client relationship management modules, and advanced closing tactic training programmes to enhance field team performance.
- Established long-term relationship frameworks with high-net-worth individuals (HNWIs), corporate buyers, and real estate investors to secure repeat acquisitions and achieve volume targets.
- Designed multi-channel property marketing campaigns, aligning traditional outreach with digital pipelines to maximize high-quality lead acquisition and brand visibility across the asset portfolio.
- Directed continuous, deep-dive real estate market research and demographic assessments to identify upcoming commercial trends, shifting pricing curves, and competitor movements within the region.
- Monitored and enforced absolute adherence to evolving real estate market trends, statutory codes, REHAB guidelines, and land registration regulations within the Bangladeshi property sector.
Senior Executive
Rangs Properties Limited
Tejgaon I/A, Dhaka
05.2007 - 12.2008
- Cultivated and managed relationships with high-net-worth individuals (HNWIs) and corporate investors, matching property portfolios with their precise financial parameters.
- Spearheaded structural negotiations with upscale buyers, optimising unit profit margins while safeguarding developer's core terms and payment structures.
- Accelerated premium real estate conversion metrics by managing the full sales cycle from initial inquiry through physical property viewings to final contract execution.
- Engineered dynamic inbound and outbound lead acquisition funnels, translating cold market prospects into highly qualified corporate and premium retail accounts.
- Coordinated communication lines seamlessly with design, architecture, legal, and accounting desks to reduce transaction cycle friction and ensure glitch-free client property handovers.
- Authored monthly, quarterly, and annual sales performance tracking reports, outlining pipeline conversion data for executive board reviews.
- Conducted regional price-point analytics and demographic competitor matrix mappings, advising management on macro property trends.
- Stayed systematically updated on shifting construction material overheads, national REHAB guidelines, and zoning regulations to consult prospects effectively.
Executive
Mishmak Developments Limited
Khulshi, Chittagong
11.2004 - 05.2007
- Managed end-to-end site walkthroughs and physical property viewings, effectively presenting architectural specs and project development timelines to close residential sales.
- Executed targeted real estate marketing outreach and managed industry professional referral matrices to maintain consistent lead pipeline generation.
- Established the foundation for client relationship structures, building early trust with new property buyers to maximize account retention.
- Managed standard objections during property viewings and pricing pitches, aligning buyers with optimal entry-level payment installments.
- Monitored shifting customer demands, locality preferences, and buyer purchasing power fluctuations across the city.
- Generated baseline micro-market analysis reports regarding localized pricing dynamics and active competing developments within the immediate territory.
- Managed post-sale customer service touchpoints to decrease issue resolution timelines and convert first-time buyers into referral lead sources.
- Collaborated with engineering teams and customer service agents to ensure clear communication on construction updates and payment schedules.
- Drafted and processed standard monthly and yearly sales activity data sheets to support immediate departmental forecasting models.
Education
MBA - Marketing
Premier University
Chittagong01-2006
BBA - Marketing
Premier University
Chittagong01-2004
HSC - Commerce
Govt. Commerce College
Chittagong01-1999
SSC - Science
Saint Placids High School
Chittagong01-1997
Skills
- Operations management
- Team building
- Leadership development
- Performance monitoring
- Budget management
- Procurement strategies
- Customer relationship management
- Sales forecasting
- Vendor negotiation
- Strategic planning
- Process improvement
- Market analysis
- Team building and training
- Budget planning and forecasting
- Decision-Making authority
- Staff recruitment and retention
- Revenue growth
- Business administration
- Brand management
- Negotiation
- Operations oversight
- HR policies implementation
- Business strategy formulation
- Talent development
- Safety regulations adherence
- Customer Service
- Computer literacy
- Relationship-building
- Product knowledge
Custom
I, hereby declare that the above given information is true and to the best of my knowledge.
Personal Information
- Father's Name : Mridul Biswas
- Mother's Name : Luna Rani Biswas
- Date of Birth : January 15, 1981
- Gender : Male
- Marital Status : Married
- Nationality : Bangladeshi
- National ID No. : 1919598720
- Height : 188 cm
Languages
English
Upper Intermediate
B2
Hobbies and interests
* Travelling and exploring new cultures and destinations
* Reading business, leadership and industry-related materials
* Following current business and market trends
* Networking and engaging with professionals
* Sports and maintaining an a
Reference
Shiblu Das
Group Four Security (GRS) Bangladesh
Chief Financial Officer & Company Secretary
22 Progoti Sarani, Block-J, Baridhara, Dhaka 1212, Bangladesh
+880 9606001100
+8801713-152153
shiblu.das@bd.g4s.com
Timeline
General Manager & Head of Operations
Gentle Park Bangladesh
05.2015 - Current
Manager & Team Leader
Sanmar Properties Limited
01.2009 - 05.2015
Senior Executive
Rangs Properties Limited
05.2007 - 12.2008
Executive
Mishmak Developments Limited
11.2004 - 05.2007
MBA - Marketing
Premier University
BBA - Marketing
Premier University
HSC - Commerce
Govt. Commerce College
SSC - Science
Saint Placids High School