K M MAHAMUDUL HASAN
Customer Service Officer
Faridpur Sadar
Summary
Bank and Finance
Results driven and highly skilled with over 3 years of experience in providing financial services, managing customer relationships, and driving business growth Proven expertise in retail banking, credit analysis, financial planning, risk management and AML
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
3
3
Languages
Work History
Customer service Officer
City Bank PLC
04.2025 - Current
- Customer management
- Risk Management
- AML issues
- Branch Business
Assistant Customer Service Officer
The City Bank PLC
04.2022 - 12.2024
- Customer management
- Risk Management
- AML issues
- Branch Business
Territory Sales Manager
Pran Rfl group
10.2021 - 04.2022
- Maintain Sales in Given Territory
- Leading Sales Team
- Maintain Dealer
Assistant Territory Sales Manager
Pran Rfl Group
06.2021 - 10.2021
- Maintain Sales In Given Territory
- Lead a Sales Team & Maintain Dealer also
Education
Masters of Science (MSc) - Mathematics
University of Dhaka
Bachelor of Science (BSc) - Mathematics
University of Dhaka
01.2015 - 01.2019
HSC - Science
Govt. Rajendra College Faridpur
SSC - Science
Faridpur zilla School
Skills
General Banking
Customer Service
Teamwork
Branch Operation
Anti Money Laundering
Risk Management
Sales
Special Qualifications
I have successfully navigated various roles in General Banking, AntiMoney Laundering AML, Branch Operations, and Bancassurance Known for my ability to handle a wide range of customer queries and provide tailored financial solutions
Personal Information
- Accounting/Finance
- Bank/Non-Bank Fin. Institution
- Preferred District: Anywhere in Bangladesh
- Preferred Organization Types: Banks, Investment/Merchant Banking, Financial Consultants
- Passport Number: A02808406
- Blood Group: A+
- Date of Birth: 07/04/94
- Gender: Male
- Nationality: Bangladeshi
- Marital Status: Married
- Religion: Islam
Training
- Training Course on Bancassurance, History of Bancassurance, Risk, Process, Product knowledge, Premium Calculation, Difference between Life Insurance and Non-Life Insurance etc., Bangladesh Insurance Academy, Bangladesh, Mohakhali, Dhaka, 2024, 3 Days
- Computer Office Application, Ms office program, Urban Social Service Faridpur, Bangladesh, Faridpur, 2017, 360 hours
Timeline
Customer service Officer
City Bank PLC
04.2025 - Current
Assistant Customer Service Officer
The City Bank PLC
04.2022 - 12.2024
Territory Sales Manager
Pran Rfl group
10.2021 - 04.2022
Assistant Territory Sales Manager
Pran Rfl Group
06.2021 - 10.2021
Bachelor of Science (BSc) - Mathematics
University of Dhaka
01.2015 - 01.2019
HSC - Science
Govt. Rajendra College Faridpur
SSC - Science
Faridpur zilla School
Masters of Science (MSc) - Mathematics
University of Dhaka