Summary
Overview
Work History
Education
Skills
Training And Development
Personal Information
Accomplishments
Languages
Reference
Timeline
Generic
Rokib Ahmed Robin

Rokib Ahmed Robin

Manager (Bank Affairs & CRM)
Dhaka

Summary

To obtain a challenging managerial position in the banking or corporate sector, where I can leverage my extensive experience in bank affairs, credit risk management, sales compliance, and customer service to contribute to organizational growth while ensuring continuous personal and professional development.

Overview

17
17
years of professional experience

Work History

Manager (Bank Affairs & Credit Risk Management)

Delta Agrofood & Delta LPG, Premier Cement Mills PLC
Dhaka
01.2024 - Current

For Bank Affairs

• Maintain and monitor LCs, import transactions, bank guarantees with existing banks.
• Coordinate with discounting banks for smooth LC operations.
• Manage project financing & working capital loans for the company.
• Explore and arrange new financing facilities from different banks.
• Develop and maintain strong relationships with bank officials & senior management.
• Possess strong market knowledge of Cement, Agro-food and LPG sector competitors. Conduct financial activity analysis to support future investment decisions.
• Oversee the international trade transaction cycle from order to settlement.
• Provide banks with accurate financial data & reports for loan approvals.
• Assess the creditworthiness of banks & financial institutions.
• Conduct risk assessments on financing facilities to ensure covenant compliance.
• Monitor and mitigate credit risks, collateral coverage, and repayment timelines.
• Prepare and submit credit proposals, financial ratios & risk grading reports.
• Maintain all dealer/corporate bank guarantees, LC, imports & MES bank records.
• Ensured timely settlements & compliance in all international trade activities.

For Credit Risk Management

• Customer/Dealer Credit Evaluation
• Credit Limit Management
• Outstanding & Overdue Monitoring
• Co-ordination Between Sales & Finance
• Security Documentation Management
• Risk Assessment & Mitigation
• Reporting to Management
• Policy & Compliance Assurance

Manager (Bank Affairs & Credit Realization)

Tradeex Bangladesh
05.2022 - 01.2024

• Company Overview: It's a Garments Chemical Organization
• Achieved sales and collection targets by maintaining client relationships and closely monitoring customer credit ageing.
• Managed all LCs, imports, and bank guarantees related to chemical trade, ensuring timely documentation and compliance.
• Conducted competitor product analysis and identified market opportunities to enhance product positioning.
• Implemented measures to detect and prevent fraudulent clients, ensuring company security and profitability.
• Focused on customer service excellence, ensuring high product quality, timely delivery, and dispute resolution.

Assistant Manager (Bank Affairs, Credit Realization, Sales Compliance & Legal Support)

Confidence Cement Ltd
06.2018 - 05.2022

• Maintain total sales compliance policy and also legal support to organization.
• Maintain strong relationships with corporate & dealer clients and managed secured & unsecured credit portfolio.
• Administered all Bank Guarantees, Import LCs, and MES Bank Guarantees efficiently.
• Monitored credit ageing, client code creation, area allocation, credit limit update, and security documentation.
• Reviewed client documentation and prevented fraudulent activities through proper investigation and actions.
• Worked as ERP team to developed the ERP System with company.
• To Worked as a Team leader of ERP team to implement total sales and accounting solution from company side.

Assistant Relationship Manager (Branch Banking)

City Bank PLC
10.2016 - 02.2018

• Fully worked on banking sales product to different level of customer Retail, SME & Corporate.
• Ensuring top quality of customer service to the Existing and potential customers, Maintaining service Quality of customer service.
• Different types of Retail, SME and Corporate loan file preparing & processing and disbursement and card sales.
• Depth knowledge on Core Banking Software (FINACLE & ABABIL).
• Progressive sales & marketing expertise.
• Working in a busy retail environment as a customer service assistant in a Bank.
• Depth knowledge on SME & Retail Credit.

Senior Officer (Consumer & SME Banking)

ICB Islamic Bank Limited
01.2013 - 09.2016

• Fully worked on banking sales products for different levels of customers: Retail, SME, and Corporate.
• Ensuring top quality of customer service to existing and potential customers, maintaining the service quality of customer service.
• Different types of retail, SME, and corporate loan file preparation, processing, disbursement, and card sales.
• Progressive sales and marketing expertise.
• Working in a busy retail and SME environment as a customer service assistant in a bank.
• Possess a sound knowledge of the product and process of the Bank.
• Deep knowledge of SME and retail credit.

Associate Team Leader (Sales)

United Commercial Bank PLC
07.2012 - 11.2012

• Achieved monthly and yearly sales targets by promoting retail loans (personal loan, home loan, auto loan), and deposit products (savings, FDR, DPS, CASA accounts).
• Acquired and onboarded new customers through field visits, referrals, and corporate campaigns.
• Cross-sold liability and asset products to maximize revenue per customer.
• Maintained strong customer relationships to ensure retention, and repeat business.
• Ensured compliance with bank policies and Bangladesh Bank regulations in all sales activities.
• Coordinated with branch and product teams to design and execute sales campaigns.

Group Leader (Assets)

The City Bank Limited
03.2009 - 07.2012
  • • Achieved monthly and yearly sales targets by promoting Retail Loans (Personal Loan, Home Loan, Auto Loan) and.
    • Acquired and onboarded new customers through field visits, referrals, and corporate campaigns.
    • Maintained strong customer relationships to ensure retention, and repeat business.
    • Ensured compliance with bank policies and Bangladesh Bank regulations in all sales activities.
    • Coordinated with branch and product teams to design and execute sales campaigns

Education

MBA - HRM

University Of Science & Technology Chittagong
Foyslake, Chittagong
01.2011

BBA - Marketing

University Of Science & Technology Chittagong
Foyslake, Chittagong
01.2008

HSC - Business Studies

Govt City College, Chittagong.
Ice Factory Road, Chittagong
01.2002

SSC - Business Studies

Nasirabad Govt Boys High School
Nasirabad, Chittagong
01.2000

Skills

  • Trade finance
  • Credit risk assessment
  • Banking regulations compliance
  • Financial analysis
  • Relationship management
  • Market analysis
  • Sales strategy development
  • Customer service
  • Fraud prevention measures
  • Problem solving
  • Effective negotiation
  • Team leadership
  • Documentation and reporting
  • Negotiation
  • Sales management

Training And Development

  • Digital marketing specialist, Chittagong Chamber of Commerce and Industry
  • Effective managerial communication, Confidence Cement Ltd, 07/05/19
  • Delightful guest experience, improvement of service quality
  • Internal control and compliance
  • Core banking software (Finacle and Ababil)
  • Legal aspects of land documentation, the City Bank Ltd
  • Anti-money laundering, audit awareness, and transactional issues of branch banking, The City Bank Ltd
  • Working capital and CRG-based loan, BIBM, Mirpur, Dhaka

Personal Information

  • Father's Name: Late Saleh Ahammed
  • Mother's Name: Badrun Nahar
  • Blood Group: O (+) Positive
  • Date of Birth: 12/31/84
  • Nationality: Bangladeshi
  • Marital Status: Married
  • Religion: Islam

Accomplishments

  • Certificate of Performance award for July to September 2009, 2nd position in the country for asset product(s) at The City Bank Limited
  • Deposit Campaign in 2013 and 2016 at ICB Islamic Bank Limited

Languages

Bangla
First Language
English
Advanced (C1)
C1

Reference

(1) Name: A B M Iftekhar Alam Siddiqui

Designation: Sr. General Manager (S & M)

Organization: Seven Rings Cement

Address: World Trade Center (6th Floor) 102-103, Agrabad C/A, Chattogram

Cell: 01714068374, 01313026407

Email: Iftekher.a@sevenringscement.com

(2) Name: Iftequer Hossain

Designation: Branch Manager

Organization: City Bank PLC

Branch:BChawk Bazar

Address: System Imperial complex (1st floor) Kapasgola road,   Chawkbazar, CTG.

Cell: 01552317614

Email: iftequer.hossain@thecitybank.com

Timeline

Manager (Bank Affairs & Credit Risk Management)

Delta Agrofood & Delta LPG, Premier Cement Mills PLC
01.2024 - Current

Manager (Bank Affairs & Credit Realization)

Tradeex Bangladesh
05.2022 - 01.2024

Assistant Manager (Bank Affairs, Credit Realization, Sales Compliance & Legal Support)

Confidence Cement Ltd
06.2018 - 05.2022

Assistant Relationship Manager (Branch Banking)

City Bank PLC
10.2016 - 02.2018

Senior Officer (Consumer & SME Banking)

ICB Islamic Bank Limited
01.2013 - 09.2016

Associate Team Leader (Sales)

United Commercial Bank PLC
07.2012 - 11.2012

Group Leader (Assets)

The City Bank Limited
03.2009 - 07.2012

MBA - HRM

University Of Science & Technology Chittagong

BBA - Marketing

University Of Science & Technology Chittagong

HSC - Business Studies

Govt City College, Chittagong.

SSC - Business Studies

Nasirabad Govt Boys High School
Rokib Ahmed RobinManager (Bank Affairs & CRM)